The Inform Team was founded in 2013 by two pioneering leaders in the field of technology adoption, bringing together top experts within the field into one dedicated consultancy.

We are built on the philosophy that effective technology adoption is a common need that exists in large organisations but is not easily recognised by executives, programme directors, project managers or people from the IT,  communications and HR teams.

We have developed a unique approach to technology adoption, Excite, Equip, Embed –  leading an organisation and its people through technology change and embedding New Ways of Working, allowing the organisation to realise the anticipated benefits.

We have a team of consultants who care deeply about delivering business value to our clients, and ensuring the value invested in technology is maximized.

We have successfully provided support to clients for many years and are recognised as a market leader in helping businesses communicate effective and sustainable technology change through their transformation and technology change programmes.

We are fortunate to have worked with many well-known global organisations from all around the world.


“Working with the Inform Team was highly successful.  Their approach and delivery of Office 365 training was highly successful….read more

Jason BiggsIT DirectorBidwells

“Sam, Emma and team are exceptionally skilled at getting to the absolute nub of what you are trying to achieve”…read more

Lee FrancisProgramme Manager

“Mott MacDonald partner with The Inform Team to design and deliver strategies that encourage our people to adopt the technologies available to them, which enable us get closer to our customers and improve the service we deliver…” read more

Darren Russell IT Director Mott MacDonald

“We chose to work with The Inform Team as they are specialists in designing and delivering programmes which encourage people to embrace change, especially when that change encompasses technology…” read more

Malcolm SimmsChief Information OfficerCondé Nast International

“Firoozieh Consulting has partnered with The Inform Team on a number of transformation programmes where design and delivery of a technology adoption strategy has been a key component of a wider change initiative…” read more

Farry FirooziehManaging DirectorFiroozieh Consulting

“We use The Inform Team to fulfil our IT Training needs, bringing in expert resources when required, with the ability to scale up for peaks in demand, using skilled experts who apply industry best practice, ensuring that our people are fully prepared to work with our IT productively and confidently…” read more

Su MillarOperations DirectorM&C Saatchi

“Coming from someone who has the attention span of a 2 year old, Sue was amazing at keeping our training interesting and engaging. She tailored it to what we wanted, what we already knew and what we didn’t, and generally was just brilliant…read more

Joanna CutterAccount DirectorSoftcat

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Our approach

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