The Inform Team are helping Dimensions Data’s customers achieve an improved way of working by establishing understanding, enthusiasm and uptake of technology among their employees.
The Inform Team’s change management, adoption training and communications experts have successfully helped many businesses to encourage their employees to adopt the new ways of working that new technology requires.
Through an initial ‘Discovery’ engagement, The Inform Team establishes an understanding of both the technology change and the customer organisation. They evaluate the customer’s receptiveness to change and the impact of the change, making recommendations on how to mitigate that impact and establish a good level of adoption from day one, in the form of Adoption Strategy.
“The Inform Team’s technology change portfolio perfectly complements our own capabilities”, says Mark Grant, Go To Market Manager: Digital Workplace Productivity at Dimension Data. “The adoption and consumption challenge is one which our customers do not underestimate – having The Inform Team on board enables us to close the circle and ensure that our technology programmes continue to succeed beyond deployment.”
“We are so pleased to be working with one of the most well-regarded ICT providers in the world.”, says Samantha Kinstrey, Director of The Inform Team. “Our joint capability will enable Dimension Data’s customers to squeeze every last drop of value from their technology investment, and realise the intended benefits quicker.”
The Inform Team
The Inform Team was founded in 2013 by two pioneering leaders in the field of technology adoption, bringing together top experts within the industry into one dedicated consultancy.
The company is built on the philosophy that effective technology adoption is a common need that exists in large organisations but is not easily recognised by executives, programme directors, project managers or people from the IT, communications and HR teams.
The unique approach to technology adoption, Excite, Equip, Embed sees The Inform Team lead a company and its people through technology change and embed New Ways of Working throughout the organisation – quickly realising the expected benefits.
The Inform Team is a recognised market leader in helping businesses communicate effective and sustainable technology change through their transformation and technology change programmes. This is backed up by the Learning Provider accreditation achieved through the Learning and Performance Institute.
The Team is fortunate to have worked with many well-known global organisations from all around the world who often have little or no internal capacity, experience or capability to manage their people through the change process.
Dimension Data uses the power of technology to help organisations achieve great things in the digital era. As a member of the NTT Group, we accelerate our clients’ ambitions through digital infrastructure, hybrid cloud, workspaces for tomorrow, and cybersecurity. With a turnover of USD 7.5 billion, offices in 52 countries, and 31,000 employees, we deliver wherever our clients are, at every stage of their technology journey. We’re proud to be the Official Technology Partner of Amaury Sport Organisation, organiser of the Tour de France, and the title partner of the cycling team, Team Dimension Data for Qhubeka.