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Case studies

We spoke to Jim Robinson, Head of End User Services at Defence Digital. End User Services at Defence Digital supports devices and infrastructure connected to top secret and security critical activity.

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Technology can enable freedom from the traditional office working model. Find out how effective use of collaborative technology like Microsoft Teams and SharePoint really unlocks the potential of hybrid working and remote working.
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How a leading public sector organisation successfully pivoted from a Teams implementation to an adoption and hybrid-working project.

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Designed to transform the IT workplace experience, the Cirrus programme deployed new laptops, smartphones, Microsoft Office 365, SharePoint, Jabber and WebEx to 6,000 employees on a radical internet-only architecture

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Mott MacDonald engaged The Inform Team to help its 16,000 staff, across 180 offices and 150 countries, improve how they work with customers.

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We partner with Roc Technologies – a fast-growing transformation service provider – to deliver end-to-end technology programmes, to large organisations going through complex change.

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Whilst HFW took the opportunity during the last 18 months to accelerate many of our technologies projects, we were acutely aware that successful adoption was dependent on excellent change management. The team from Inform have helped us significantly move the dial for successful project and technology deployments. Whether a small-scale change, or global deployment, Inform have been engrained throughout not only providing industry-leading advice but also through their thorough understanding of the needs of the user at HFW. Change management language is now firmly in the lexicon at HFW and a key consideration at the initiation of any new project and this is due to the excellent support, advice, user guides, videos, training materials and guidance we’ve received from Inform.


Mark Parr 

Global  Director of Information Technology
Holman Fenwick Willan