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M365 How Do I

On demand Microsoft 365 support to get work done fast.

Our M365 How Do I service gives your people on-demand support from a Microsoft 365 expert.

Our helpdesk heroes field questions and offer personal support for Windows and Microsoft 365 applications, helping people work smarter and achieve more with Microsoft tools.

M365 How Do I is designed to reduce pressure on your first-line IT support, while building skills and confidence in Microsoft 365 across your workforce.

A simple support system for Microsoft 365

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Ask us anything about Microsoft 365
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A woman smiling during a support call. She is wearing a headset and sitting in front of a laptop.

Ask us anything about Microsoft 365

Send us your query using our easy-access form. We can help with anything in the Microsoft and Windows suite, from adjusting settings in Edge to exploring functions in Excel. We can show you the fastest, most effective ways to get your work done with Microsoft.

How do I
make a pivot table?
add charts in PowerPoint?
share a file securely?
record my screen?
set up a poll in Teams?
print part of a spreadsheet?
create a Word template?
start a shared notebook?
make my presentation pop?
manage tasks in Teams?
How do I
make a pivot table?
add charts in PowerPoint?
share a file securely?
record my screen?
set up a poll in Teams?
print part of a spreadsheet?
create a Word template?
start a shared notebook?
make my presentation pop?
manage tasks in Teams?
People-first support
A woman smiling during a support call. She is wearing a headset and sitting in front of a laptop.

Specialist, people-first support for Microsoft tools

Forget about fruitless web searches and trawling through forums. When a question is sent in, it goes directly to our team of experienced Microsoft trainers. They'll respond promptly, listen to your goal, and come up with a targeted solution that works for you.

Reporting and analysis
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Regular reporting and analysis

As part of our service, we offer monthly reviews and usage reporting. We'll uncover trends, highlight training hot spots, and make informed recommendations for shaping your learning and development strategy.

Evergreen
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Stay up to date with new Microsoft 365 features

Microsoft 365 is evergreen software with rolling updates. With a constant stream of new features and functionality, staying up to speed is a full-time job. Our monthly Evergreen bulletin will keep you updated with relevant news so you can continue to make the most of M365.

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Unlock better ways of working

One of our trainers, Lorna, thinking about a solution to a M365 problem.
1

Reduce pressure on your IT support team

By channeling your people's Microsoft questions to our experts, your first-line IT support can focus on urgent technical issues and close tickets faster.
2

Tailored answers for your work environment

We take the time to understand the context behind every query. Rather than trot out a one-size-fits all solution, we'll get to the heart of your question and help you work smarter.
3

Understand your skills needs

With our one-stop shop for Microsoft 365 support, we capture essential insights into your knowledge gaps and suggest quick wins for training and development.

Your building blocks for learning + skills success

A woman perched on a stack of books asking a Microsoft 365 question on her laptop

M365 How Do I helpdesk

The M365 How Do I service is an excellent way to upskill your team on-demand. Use as a stand alone subscription or combine with other training programmes to maximise your Microsoft 365 ROI.

Illustrated pages from a sample digital maturity assessment

Digital maturity assessment

Get a comprehensive report on how your people use – or underuse – Microsoft 365 tools. Our maturity assessment dives into your usage data to create an action plan for improving ROI with Microsoft 365.

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Digital champions programme

The Learning Helpdesk is a perfect partner for our digital champions programme. With this service, your people will take the reins and can quickly become in-house M365 experts.

Book a free consultation