We’re an international network of expert consultants who specialise in technology change management, communications, training, creative design and back-office operations.

Our people have an impressive background in technology and change programmes. They help build the bridge between your people and your technology transformation. After all, investing in new technology works best when you also invest in how your people use it.

Across our team, we are Prosci certified or have industry-recognised specialist training such as Microsoft certifications. And because of how we structure our team, we’re able to scale at short notice meaning you’ll always be connected to the support and experience you need.

Change and Engagement Consultants

Our change and engagement consultants listen to people across your organisation, your programme sponsors and the IT change leaders. They use our 4E’s approach, aligned to Prosci’s ADKAR methodology, and the insight from their conversations to create an effective change programme from which you can choose the level of our engagement.

They will be your trusted advisors and project managers during your change programme.

Expert Trainers

Our highly experienced training consultants set and implement a creative blend of training programmes and styles to make most impact during your technology transformation. Using a triage system, they recommend the type, frequency and style of training sessions. This could include floorwalking, white-glove support for senior stakeholders, virtual sessions and classroom-based sessions.

Our face-to-face and remote training sessions are reinforced by bespoke training videos and programmes to reflect your specific ways of working. They ensure that you use your budget wisely to provide the training to the right level, on the relevant software or processes, and at times suited to the roll out. This helps people take on the technology change.

Creative Team

So that your technology change programme can flourish, our multi-disciplined creative team is on hand. We’ll give your programme a stand-out identity and collateral that impresses – from wall peels to email banners and from document templates to custom videos.

The thought and impact of the design will help show your people that you’re taking this seriously and really drive engagement.

Operational Team

Behind every great company there’s an impressive amount of support. Our hidden heroes manage everything from invoicing to data protection.

They’re not only wonderful cheerleaders to our teams who work directly with you, they help facilitate the smooth running of the company so we can focus on what’s important: our clients.

Our Founders

Sam and Emma lead Inform and are involved in all client projects. They share their experience and solution-finding with the team and provide the quality benchmarks for our work.

They had already worked together when they set up The Inform Team in 2013. And in fact, they’ve known each other most of their lives as they grew up on neighbouring streets.

You can’t buy the kind of connection they have. And it’s pretty hard to find the energy and commitment to succeeding they have too.

Sam and Emma select everyone who works at Inform and help the team feel valued and recognised for the difference they make. They are there for every project, making sure clients get the value they deserve.

Want to work with us?

Do you have the listening, technical and analytical skills to help connect people with technology change? We have permanent staff and contractors for short- and long-term projects.

What we offer

Because we embrace the opportunities from the technology we help roll out, we have flexible working patterns to fit in with your travel, families, personal development and other activities. We think this helps our team be the fully rounded experts our clients need. Alongside generous pay, we try to create a learning and social environment. So while we have a working-from-anywhere set up, you will feel connected and supported.

For employees, we offer company leave between Christmas and New Year on top of annual leave, free eye tests, childcare vouchers, contributory pension, and support for your learning and development. We offer referral fees to employees and contractors.

If you’re interested in working with us, use our contact form to send us your contact information, link to your LinkedIn profile and/or any online portfolio and a 150-word personal profile.