Digital change management
Digital transformation that puts people first
Strategy + change
Strategy + change
New technology and new ways of working need change expertise to make them stick.
At Inform, we’ll work with you to develop an effective digital change strategy. We help your people understand change and realise the potential of new technologies.
Our comprehensive approach follows our unique methodology, building understanding of your people, processes and vision to create a roadmap for successful digital transformation.
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Unlock smarter ways of working with our technology change management expertise
Digital transformation strategy
We’ll work with you to develop a bespoke strategy, aligning technology change with your people, priorities and vision. Our detailed discovery identifies goals and pain points to help you get more from your technology investment.
Support new ways of working
The workplace is changing faster than ever before. Whether your people work on-site, hybrid or from home, we can help you streamline processes and collaborate effectively from anywhere.
Technology adoption
Get new technology right first time. We’ll help you choose the best tools for your organisation and empower your people with training to use them effectively. We work across all platforms, and have extensive expertise with Microsoft 365, including Teams and SharePoint.
Data-driven digital maturity
Digital transformation is so much more than technology installation. Get a clear view of how your people use – or underuse – your existing Microsoft technology with our digital maturity assessment. From here, we’ll build an action plan for optimisation.
Engage with change
Communications can make or break your change project. Our team of specialist communications consultants and creative designers create high-quality campaigns that sell the benefits of change and get your people’s buy-in.
Governance and knowledge management
Change is more than just technology. Our data and assurance specialists can guide your knowledge management and help keep your policies, processes and governance aligned with new ways of working.
The Inform Team has been managing technology change for over a decade
Since 2013, we’ve been trusted advisors for many successful digital transformation projects.
We’ve delivered results for government departments, FTSE 100 companies, local authorities, scaling businesses and the NHS.
Our tried and tested methodology for change
Changing the way your people work can be challenging. Your team needs a change management strategy that puts them first.
Our trademarked 4E’s methodology offers a deceptively simple, people-first framework for effective change:
- Establish: Build the foundations
- Excite: Drive awareness and enthusiasm
- Equip: Upskill your people
- Embed: Make effectiveness business as usual
Your digital change specialists
To make digital change a success, you need support. Our experienced change managers can get to the heart of a project to plan and deliver the many layers of successful change – and root it with an understanding of what motivates your people.
In our role, we’re not only a consultant but an advocate and critical friend too. as We’ll deliver with creativity and passion to help steer you towards success.
What do people say about us?
The ultimate success of your technology change programme relies on user adoption. Without it, your programme fails. The Inform Team are brought into the discussion of any technology change I embark on to design and deliver an adoption strategy.
Legal & General
Leon Spight, Head of IT Service, Integrity and Governance
[The Inform Team] are exceptionally skilled at getting to the absolute nub of what you are trying to achieve, can tease out the critical blockers and challenges before successfully mitigating them and delighting end users. They are true 'people people' – an organisation’s most valuable asset.
Dorset NHS Foundation Trust
Lee Francis, Programme Manager
The Inform Team astutely assessed what needed to be done to connect the technology we were rolling out to our people. Whenever we saw a change problem to which we didn't know an answer, Inform would come back with a solution and people who could execute it.
Department for Business, Energy and Industrial Strategy
Programme Director
Inform has played a pivotal role in getting Network Homes through our massive digital transformation. Their work ethic, expertise and advice has been great to have and we wouldn't be in the position we are in now without them.
Network Homes
Senior Manager
We chose to work with The Inform Team as they are specialists in designing and delivering programmes which encourage people to embrace change, especially when that change encompasses technology.
Condé Nast
Malcolm Simms, Chief Information Officer
