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Success stories

Technology change case studies

No two technology change projects are the same, so every customer has a different digital transformation story to tell. Browse our customer successes below and discover what The Inform Team can do for you and your people.

Bury Council | Championing a “let’s do it!” skillset

Learning + skills

Like many councils across the country, Bury were under pressure to do more with less. Liam was looking to develop staff skills and accelerate Bury’s digital maturity. Together, we developed a thriving digital skills programme to create a workforce ready to embrace exciting new technologies.

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Government Department | Successful SharePoint Adoption

Learning + skills

In this non-ministerial government department, effective document management and real-time collaboration was essential for hybrid working. We developed a bespoke SharePoint training programme to support Ada’s team as they moved from Box to Microsoft 365.

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Global Law Firm | Engaging with AI technology

Engagement + connections

When an international law firm began their journey with AI, they wanted an engaging, immersive experience to bring their employees together and explore potential. We designed and delivered an AI event that engaged skeptics, sparked ideas, and built consensus.

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NHS Derby and Derbyshire ICB | A joined up skills strategy

Learning + skills

As head of digital transformation at an ICB, Ged came to us for support on three things: to understand specific digital skills gaps, to identify training needs, and to roll out a digital champions programme. Together, we’re making a difference in maximising time for patient care.

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MOD Defence Digital | Creating a collaborative culture

Culture + behaviours

Jim’s consultation with our behavioural change experts helped him see he didn’t need a “big bang change programme” to develop his team. Together, we introduced a series of micro changes to create lasting improvements in performance, efficiency and happiness.

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Ordnance Survey | Enabling freedom and flexibility

Strategy + change

Chris knew that technology could create freedom from the traditional office working model. We helped him achieve his vision, unlocking the potential of Microsoft Teams and SharePoint for remote and hybrid working.

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Ofwat | Optimising Microsoft Teams adoption

Strategy + change

Like many organisations, the pandemic accelerated Ofwat’s planned roll-out of Microsoft Teams. To help Caroline take stock, we produced a data-rich maturity assessment, creating an action plan to boost skills and maximise user adoption.

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BEIS | Transforming the digital workplace experience

Strategy + change

When a technology refresh turned into a wider digital transformation, Mitchell called in The Inform Team for support. Using our 4E’s methodology, we helped embed a new way of working across the department, and made sure no-one was left behind.

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Mott MacDonald | Saving time and money with technology

Strategy + change

When Mott MacDonald launched a new global collaboration platform, they asked Inform to develop a people-first plan to maximise ROI. Through successful engagement, communications and training, the roll-out saved over £2 million a year.

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