Training

Equipping users for success

The key to successful technology change is user adoption. Your people are much more likely to embrace new technology when they understand how it works and how it helps them do their jobs.

Our trainers are great at supporting people’s learning as well as being experts in the software and processes our clients take on. The package we put together will improve user confidence and the likelihood of embedding your change.

Image to show two colleagues discussing training

Why training helps your project succeed

We make sure our training options are bespoke to your organisation and relevant to your audience. After all, your people shouldn’t be taking a day’s training where only one hour of it is relevant to them.

When your training programme is relevant, it helps keep the learning meaningful. This means the level of interest and participation is high – and it’s what gives us our great feedback and satisfaction scores.

Developing a training programme

Giving your people the training they need to open up the potential of new technology is key to success. We use a varied model to adapt the training to business role and function. Your senior team needs to be exemplars and live the technology change as well as relying on the wider organisation to adopt the change.

Our training programme means that everyone has the chance to gain the confidence they need to implement the technology successfully. We’ve worked on some challenging projects – and this is one example where our team delivered great results.

Some of our training options

  • Group classroom-based sessions
  • White glove, one-to-one support
  • Floorwalking
  • 15-minute clubs / stand-up sessions
  • First-line support
  • Managing online queries
  • Train the trainer sessions
  • Equipping super users and business champions
  • Virtual and online classes

Our trainers are up for every challenge

Watch our short video about a client project – where training was an essential element.