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Trustmarque partners with The Inform Team to assist its customers with technology adoption

By 21st November 2016October 10th, 2023No Comments

The Inform Team has partnered with leading end-to-end technology solutions provider, Trustmarque to assist their customers with technology adoption. London-based Inform will be helping the organisations to achieve an improved way of working through facilitating understanding, enthusiasm and uptake of technology among employees.

The Inform Team has been working with companies UK-wide and worldwide, tailoring adoption plans to the company’s needs. As part of the initial Discovery, The Inform Team ‘takes the pulse’ of the organisation to understand the end goals behind the change, who it impacts and how, the company culture and receptiveness to change.

The Inform Team’s change management, adoption training and communications experts have successfully helped many businesses to encourage their employees to happily adopt the new ways of working that new technology requires.

Lee Francis, Director of Healthcare Strategy, introduced the two organisations following his appointment at Trustmarque. Having had a very positive experience previously as a customer of The Inform Team, Lee was keen to embed their capability into the Trustmarque proposition for the benefit of their customers.

“We chose to work with The Inform Team as they are highly professional, and their specialist skillset perfectly complements our range of IT solutions”, says James Butler, Chief Technology Officer at Trustmarque.

“Together we can provide customers with a better service and implement the most suitable technology while at the same time ensuring the whole organisation is on board.”

“We are delighted to be working with Trustmarque to support their clients with new technology investments. It is in everyone’s interest to see the technology a customer chooses succeed and we want to help businesses realise the benefits they require.”, says Samantha Kinstrey, Director of The Inform Team.

“When asking people to change the way they work, they really have to understand the benefits in order to bring them along on the journey. Whether it is access to cloud technology to enable them to work anywhere, at any time and on any device, or the ability to hold online meetings with colleagues and clients for better communication and collaboration, change is a big ask. It needs to be nurtured, and that is what we do.”


The Inform Team

The Inform Team was founded in 2013 by two pioneering leaders in the field of technology adoption, bringing together top experts within the industry into one dedicated consultancy.

The company is built on the philosophy that effective technology adoption is a common need that exists in large organisations but is not easily recognised by executives, programme directors, project managers or people from the IT, communications and HR teams.

The unique approach to technology adoption, Excite, Equip, Embed sees The Inform Team lead a company and its people through technology change and embed New Ways of Working throughout the organisation – quickly realising the expected benefits.

The Inform Team is a recognised market leader in helping businesses communicate effective and sustainable technology change through their transformation and technology change programmes. This is backed up by the Learning Provider accreditation achieved through the Learning and Performance Institute.

The Team is fortunate to have worked with many well-known global organisations from all around the world who often have little or no internal capacity, experience or capability to manage their people through the change process.


Trustmarque is a leading technology provider for both UK public and private sector organisations. The company has been at the heart of the rapidly evolving IT market for over 27 years, serving more than 2000 customers including UK government and healthcare organisations, as well as high profile clients in the private sector.

Trustmarque takes the time to really understand customers’ IT needs, making the process of technology investment straightforward, practical and effective. Delivering a range of end-to-end solutions that are flexible, cost-efficient and optimised for new ways of working, they empower clients to take control of their services and let technology enable their business.

Trustmarque is a partner of major technology vendors including Microsoft, Citrix, VMware, Intel Security and Sophos. We have more than 100 technical accreditations and ISO certifications in Information Security, Service Management, Continuity and Data Recovery, Quality Management, Environmental Management and Occupational Health and Safety.

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