Our services

Microsoft 365 adoption

M365 Maturity assessment

Your roadmap to digital excellence.

A laptop displaying graphs sits on a desk covered with papers and a glass of water, whilst three people stand and sit in the background discussing work in a modern office setting, perhaps reviewing a recent Microsoft 365 maturity assessment.

Maximise your Microsoft 365 investment

Our M365 maturity assessment gives you a clear, data-driven view of how your organisation is using Microsoft 365. We provide actionable insights, tailored recommendations, and a roadmap to help you move beyond adoption and reach digital maturity.

Learn more

Your journey to digital maturity

Data-driven insights for real results

Adopting Microsoft 365 is just the beginning. To realise its full potential, you need to understand how your people are using the tools and where there’s room to grow. Our M365 maturity assessment identifies gaps, benchmarks progress, and creates an action plan for better collaboration, greater productivity, and a stronger return on investment.

A man in spectacles stands and presents data charts on large screens to colleagues in an office or control room setting, discussing insights from a recent Microsoft 365 maturity assessment.

Microsoft 365 usage analysis

We start by gathering and analysing usage data, using a combination of manual insights and specialist reporting tools.

A magnifying glass with a line graph inside it, symbolising data analysis and discovery, is centred on a white circle with overlapping pastel blue, purple, and pink shapes in the background—illustrating an insightful change strategy.

Personalised stakeholder engagement

We collaborate with your key stakeholders to understand your organisation’s goals, ensuring our recommendations align with your strategic vision.

Four stylised hands form a circle around a central handshake icon, all in dark blue, symbolising discovery and collaboration at the heart of every change strategy. Overlapping pastel circles in blue, purple, and pink create a vibrant background.

Digital maturity benchmarking

Your Microsoft 365 statistics are benchmarked against our four-stage maturity model, providing clarity on where you stand and the steps to take.

A blue outline of a thumbs-up hand below a star, with blue and purple gradient circles in the background, symbolises excellence in AI and Copilot training.

Visually engaging reports

We present our findings in a board-ready slide deck, outlining clear recommendations that you can use in business cases and decision-making.

A line drawing of a change strategy plan on an easel with a cog icon, set against overlapping pastel blue, purple, and pink circles—evoking discovery and innovation.

How it works

1

Uncover usage metrics

Analyse how your people are interacting with Microsoft 365 to identify gaps and opportunities.

2

Engage stakeholders

Understand organisational goals to align recommendations with your strategy.

3

Benchmark progress

Compare your usage to our maturity model to map your digital journey.

4

Turn insights into action

Receive a tailored roadmap to maximise adoption and unlock the full potential of Microsoft 365.

Success Story

Sheffield City Council’s digital maturity journey

Sheffield City Council partnered with The Inform Team to assess and improve their Microsoft 365 adoption. The results:

Benchmarking provided actionable insights for targeted improvements.
Productivity increased through better collaboration with Microsoft 365 tools like Teams and SharePoint.

“

The clarity from Inform’s assessment helped us unlock the true potential of Microsoft 365, improving collaboration and creating a roadmap for future innovation.

”

Marc Barber

Head of Service, Sheffield City Council