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Smiling headshots of people in The Inform Team, including our founders Sam and Emma.

Digital transformation that puts people first

The Inform Team deliver exceptional digital change experiences.

We’re a technology change consultancy. We work with your people to unlock streamlined ways of working.

Using our unique methodology, we embed change within your organisation and empower people to use digital tools with confidence.

Discover Inform

Tailored technology change management

Our five areas of expertise

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Strategy + change

Strategy + change

We drive productivity and collaboration with change that sticks.

Our strategy + change leads will create a transformation programme that works.

We look at change through your people's perspective to do what's right, not what's easy.

Strategy + change

Drive productivity and collaboration with change that sticks.

Our strategy + change leads will create a transformation programme that works. We look at change through your people's perspective to do what's right, not what's easy.

Deeps and Kirsty from The Inform Team at work during a group strategy session. Deeps is holding a pen in front of a wall of post-its. Kirsty is listening to someone out of shot.
Deeps and Kirsty from The Inform Team at work during a group strategy session. Deeps is holding a pen in front of a wall of post-its. Kirsty is listening to someone out of shot.

Strategy + change

We drive productivity and collaboration with change that sticks.

Our strategy + change leads will create a transformation programme that works. We look at change through your people's perspective to do what's right, not what's easy.

Deeps and Kirsty from The Inform Team at work during a group strategy session. Deeps is holding a pen in front of a wall of post-its. Kirsty is listening to someone out of shot.
Culture + behaviours

Culture + behaviours

We make a difference to your team's culture and performance.

Our behavioural scientists and culture experts identify ways to influence your teams, transform behaviour and unlock stronger ways of working.

We'll use the science of change to put your people first.

Strategy + change

Drive productivity and collaboration with change that sticks.

Our strategy + change leads will create a transformation programme that works. We look at change through your people's perspective to do what's right, not what's easy.

Inform's data scientist Daisy and co-founder Samantha sit beside each other while sharing an engaging conversation.
Inform's data scientist Daisy and co-founder Samantha sit beside each other while sharing an engaging conversation.

Culture + behaviours

We make a difference to your team's culture and performance.

Our behavioural scientists and culture experts identify ways to influence your teams, transform behaviour and unlock stronger ways of working. We'll use the science of change to put your people first.

Inform's data scientist Daisy and co-founder Samantha sit beside each other while sharing an engaging conversation.
Campaigns + content

Campaigns + content

We bring your change project to life.

We take complex ideas and make messaging simple. Our campaigns + content team drive adoption and help people engage with change.

Our in-house creative agency includes writers, designers, animators and communications specialists.

Strategy + change

Drive productivity and collaboration with change that sticks.

Our strategy + change leads will create a transformation programme that works. We look at change through your people's perspective to do what's right, not what's easy.

A woman plans a spring/summer communications campaign in a notebook
A woman plans a spring/summer communications campaign in a notebook

Campaigns + content

We bring your change project to life.

We take complex ideas and make messaging simple. Our campaigns + content team drive adoption and help people engage with change. Our in-house creative agency includes writers, designers, animators and communications specialists.

A woman plans a spring/summer communications campaign in a notebook
Learning + skills

Learning + skills

We tailor solutions to increase digital literacy and workplace skills.

We build people's skills with digital tools, to help them be more efficient and effective.

Our trainers are experts in soft skills and Microsoft 365. Our flexible approach delivers targeted skills in a memorable way, so your people can work with confidence.

Strategy + change

Drive productivity and collaboration with change that sticks.

Our strategy + change leads will create a transformation programme that works. We look at change through your people's perspective to do what's right, not what's easy.

One of Inform's trainers, Lorna, sits in front of a laptop deep in thought.
One of Inform's trainers, Lorna, sits in front of a laptop deep in thought.

Learning + skills

We tailor solutions to increase digital literacy and workplace skills. We build people's skills with digital tools, to help them be more efficient and effective.

Our trainers are experts in soft skills and Microsoft 365. Our flexible approach delivers targeted skills in a memorable way, so your people can work with confidence.

One of Inform's trainers, Lorna, sits in front of a laptop deep in thought.
Engagement + connections

Engagement + connections

We build strong and lasting relationships for continuity and trust.

We take the time to understand your organisation and build connections, integrating seamlessly as part of the team.

We use our insight to meet your objectives and create real impact for your people.

Strategy + change

Drive productivity and collaboration with change that sticks.

Our strategy + change leads will create a transformation programme that works. We look at change through your people's perspective to do what's right, not what's easy.

a smiling team gather around a laptop
a smiling team gather around a laptop

Engagement + connections

We build strong and lasting relationships for continuity and trust. We take the time to understand your organisation and build connections, integrating seamlessly as part of the team.

We use our insight to meet your objectives and create real impact for your people.

a smiling team gather around a laptop
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Featured solutions

Get the most out of Microsoft 365

Enhance the way your organisation uses Microsoft tools and maximise your ROI. Our featured Microsoft 365 solutions can be deployed as stand-alone support, or can form part of a larger digital change project. Whether you’ve been using Microsoft 365 for a while or you’re just getting started, there’s always something new to learn.

Microsoft Teams Adoption service
An illustration of a woman using a tablet, a man using a mobile device, and the Microsoft Teams logo between them.

Microsoft Teams adoption (MTA)

Embrace powerful new ways of working

Digital maturity assessment
Sample slides from a digital maturity assessment report

Digital maturity assessment

Your roadmap to digital transformation

Digital champions programme
An illustrated medal for digital champions is draped over a laptop screen

Digital champions programme

Empower your people and make change stick

Evergreen learning service
An illustration showing a woman presenting the evergreen learning system on Microsoft 365.

Evergreen learning subscription

Stay ahead of new Microsoft 365 features

Talk to us

Meet the Inform team

Connecting people with technology

Directors Sam and Emma started The Inform Team in 2013 to put people at the heart of technology change.

Since then, we’ve grown into a vibrant team of change managers, trainers, culture specialists, engagement experts, and creative communicators.

As a team, we’re guided by our central values:

  • Doing the right thing
  • Working together
  • Delivering with creativity and passion
Group photo of The Inform Team, taken outside during our 2023 birthday celebrations. The Inform Team is made up of around 100 employees and independent consultants.
Inform trainer Geoff presenting a creative activity during Inform Together. He holds a drawing of a unicorn.
The Inform Team's co-founders Emma Henry and Samantha Kinstrey standing together with glasses of champagne.
A woman works from a laptop while colleagues chat in the background

Our customers

Some of the amazing organisations we work with

Recent insights

Get the latest updates from Inform

Diary of a change manager podcast

Diary of a change manager

A change management podcast series

Change is inevitable. It challenges us, inspires us, and shapes our world. Welcome to Diary of a Change Manager, the podcast that gets to the very core of organisational change challenges.

In each episode, Inform co-founder Samantha Kinstrey discusses a different change management theme with our expert guests.

Watch all episodes
The Inform Team blog
Let's talk: unlocking the future. Navigating Workplaces with Microsoft 365 copilot

Let’s talk: navigating workplaces with Microsoft Copilot

Catch up on our recent webinar series

The Inform Team webinars

Digital fluency: how to build digital skills at work

Read our featured change management blog

Audio blog: the perfect change burger
An image of a burger on a purple background

Audio blog: A recipe for successful change

Get your digital change insights on the go

Get in touch

Start your digital change experience