Ready to kick start your digital transformation? Our change management and technology podcasts are for people who want the latest industry ideas. Inform podcasts give you ideas if you’re carrying out change in the workplace or are looking for insight on how technology can improve how your people work. Ideal for hot topics like unlocking workplace and organisational efficiency, new ways of moving from adopting technology to exploiting it and understanding how culture drives your organisation and approach to change.
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Lisa Woodall, was Chief Enterprise Architect at Ordnance Survey (OS), while Inform supported OS on a host of change and technology programmes. She now works for a multinational communications and advertising company and continues to champion people’s needs in the digital workplace. Lisa observes that there are great opportunity for organisations to improve the way they work – and it’s not all about technology and transformation; the real secret to success is putting your people first. Lisa has stayed connected with one of our strategy + change leads, Michele Payne. Together they talked about digital transformation.
How do you get your team to successfully adopt new technology?
An effective digital champions programme can boost business transformation to support some of the challenges organisations face today. Introducing a team of champions from each department can drive Microsoft 365 adoption in an engaging and cost-effective way across your organisation.
In this episode, Sam McVaigh, Director of People & Inclusion at Bury Council, shares his insights into their journey through a successful Champions programme.
For some organisations wellbeing is mostly a tick box exercise, yet they’re at risk of being left behind. Wellbeing is no longer just about doing the right thing. It also can make a difference to an organisation’s bottom line. Whether reducing the cost of absenteeism and presenteeism or ensuring your best employees don’t leave for a business where they feel better supported, it makes financial sense to invest in the wellbeing of your staff.
New research says one in four UK workers would leave their job for another organisation that supported them better around stress and burnout. Yet barely half say their organisation supports them well at the moment.
How clued up is your organisation about wellbeing? And is it leveraging any of the opportunities to support wellbeing through technology? Technology can make our work easier though only when we use the tools well.
Agile is a mindset that empowers organisations and employees, creating high performing teams. The key benefits of agile working are recognised as increased customer satisfaction, faster time to market, greater innovation and increased employee engagement.
How do your new work arrangements impact culture – the lifeblood of your organisation? You’ve probably realised a hybrid culture is more important than ever.
In the hybrid workplace, you need a culture that drives mindset and behaviours to encourage your people to stay healthy, happy, productive – and aligned with your organisation’s goals. Whether your people are in the office or at home. Tools, policies, and processes just aren’t enough. To truly embrace hybrid work, you need thoughtful consideration of a hybrid culture.
Congratulations! You deployed the tech and launched your first hybrid working model. You now have people in the office and at home. So how do you support your people to feel connected and experience those natural, ‘water cooler’ moments?
We know that strong engagement levels lead to higher productivity, better work-life balance and more closely connected colleagues. Getting those natural water cooler moments is key.
Microsoft Teams has become the foundation of many businesses’ communication and collaboration frameworks but can easily become chaotic without the right governance policies.
Managing an organisation-spanning Microsoft Teams environment is not an easy task due to major governance measures that must be in place to contain sprawl, secure internal data and ensure organisational-wide visibility and efficiency.
In just two years the Covid pandemic has turned business upside down. Homeworking is now widespread, and customers are more likely to engage digitally. It’s brought digitalisation from hype to the new normal.
If organisations are to survive and prosper in this new normal, they need to reimagine strategies and operations to unlock future value through digital technology.
You launch new tech and suddenly the whole organisation is streamlined, collaborating and efficient. Employees are ecstatic and change the way they’ve been working for the last twenty years. If only!
Digital adoption is only 20% about technology. The other 80% is people and processes. So why do so many organisations miss out the importance of delivering business change?
Join Gini Holden, a culture change specialist from Ricoh.
Gini uses what she learnt and researched, to help businesses deliver transformational culture change and maximise ROI on the IT tools they give their people. If you’ve ever bought a Bag For Life, you can blame Gini for the fact you paid for it without thinking.
Humans are fascinating programmed beings. We’ve used tools since the dawn of our evolution 6.5m year ago. If you want to drive ROI on IT tools, placing people and their programming at the heart of any transformation is how to do it.
Ordnance Survey is the national mapping agency. They create, maintain and distribute detailed location information for Great Britain. They record and keep 500 million geospatial features in the Ordnance Survey master map up-to-date.
Technology can enable freedom from the traditional office working model. It’s helped Chris Chambers, former Head of the PSGA, relocate over 200 mile away from the head office and still lead his team to keep delivering a major project for Ordnance Survey at the time. Effective use of collaborative technology like Microsoft Teams and SharePoint really unlocks the potential of hybrid working and remote working.
How a leading public sector organisation successfully pivoted from a Teams implementation to an adoption and hybrid-working project.
About the client: as a tech-mature organisation, Ofwat already had video conferencing and chat platforms and was eagerly anticipating implementing MS Teams. Then, like most organisations, the Covid pandemic altered its digital transformation strategy.
Inform won the Teams implementation contract as an approved supplier within the government’s G-Cloud procurement process. When Covid hit, it accelerated Ofwat’s Teams rollout and changed the scope of the project. Inform is used to scaling and changing at short notice to support clients. Inform was able to quickly pivot, providing Ofwat with an adoption strategy to help embed their mature digital workplace culture further and better instil a hybrid model.
As Attend Anywhere contracts come to an end across the NHS, we look to the future with Microsoft Teams
Since the NHS bought Microsoft 365 Teams licences last year, we’ve witnessed numerous Trusts, departments, and teams start using the platform. They’re taking the chance to enhance virtual care, expedite processes, link data from different clinical areas, and eliminate overreliance on third party IT.
While there are many success stories, we’ve found adoption of new ways of working using apps like Teams for video consultations for example, to be slower than initially expected.
With a reliable service, being able to have a consultation with patients, wherever they are, brings huge opportunities for Trusts. And with the Microsoft 365 licence, Trusts have the chance to align digital consultation solutions under Microsoft’s world-leading banner. It’s even more timely given that Attend Anywhere, an online consultation service some had started experimenting with, contracts will be ending from March 2022.
How are your digital transformation efforts going? Now the world is adjusting to living and working with Covid, we know that many NHS Trusts are focusing on putting the right tools and systems in place to make new ways of working sustainable for NHS professionals and patients.