Microsoft 365 Copilot isn’t just being used, it’s being approached differently.

An emerging trend in passive usage is shaping how people interact with AI. They’re not asking a thousand prompts a day — but they’re still learning, observing, and sometimes letting the tech lead.

This session explores what passive usage really means, how it shows up in organisations, and how to support it as part of your change strategy, not fight against it.

Whether your users are hands-on or hands-off, adoption starts with understanding how they actually work.

View our blog posts about: AI and Copilot

A smiling person with curly hair and a blue jumper sits at a table with hands clasped under their chin, embodying the welcoming spirit of our About Us page; another person and festive bunting appear blurred in the background.

Ready to inspire change?

Talk to us today

Your name
Sign up for news from Inform
A smiling person with curly hair and a blue jumper sits at a table with hands clasped under their chin, embodying the welcoming spirit of our About Us page; another person and festive bunting appear blurred in the background.

Ready to inspire change?

Talk to us

Your name
Sign up for news from Inform