Published: 4th August 2026
We’ve got some brilliant news to share. The Inform Team has achieved the Microsoft 365 Copilot specialisation.
This gives our customers added confidence that they are working with a team recognised for helping organisations move from Copilot ambition to practical, secure and people-led value.
The specialisation recognises our experience across Microsoft 365 Copilot, Copilot Chat, Copilot Studio and custom AI agents.
What does that mean for our customers?
It means working with a team that understands the full Copilot journey. For eligible enterprise organisations, this also creates an opportunity to explore Microsoft-backed funding support for Copilot and AI agent initiatives. The focus is shifting from trying Copilot in isolated workshops to building secure, governed and measurable adoption across Microsoft 365 Copilot, Copilot Chat, Copilot Studio, Agent 365 and Power Platform solutions.
People sit at the heart of that journey.
New technology brings new questions, new habits and new ways of working. People need time, clarity and practical support to build confidence.
We learn those lessons inside Inform too.
Through our Customer Zero approach, we test new ways of working across our own business. We learn what helps, where people need more support and how Copilot and agents fit into real working days.
We bring that experience into our customer work.
The achievement also marks another step in our Frontier Firm journey. We’re exploring how people, Copilot and agents can work together, with people setting the direction.
“A huge thank you to everyone at The Inform Team who contributed. Achievements like this take a village.”
From the demanding skilling requirements behind this achievement, to everyone who gathered data, built evidence packs, secured customer approvals and supported Copilot adoption with our customers.”
